Steve Heinen joined our firm in 2013 and his comP4 process has been transformational to our organization and our clients. As Executive Vice President and a commercial lines producer, I have worked with Steve to help implement the comP4 workflow within our agency. Since adopting the comP4 process, our department has set new business growth records for five straight years. I have personally seen a steady increase in my average client revenue, and the past two years I have generated over 500k annually in new business. comP4 changes the discussion with prospects and clients and provides a proven process to help employers reduce their cost of risk. Brokers who simply give a quote once a year at renewal are doing their clients a disservice by not adopting comP4. Footnote: Jon is one of the leaders in our agency. What impresses me most about Jon is he leads by example.

I have known Steve for over 30 years. He has been a student of the business, a highly successful producer and a leader in our industry. His integrity and willingness to share his expertise makes him an asset to our industry. When he first started in the agency business, I challenged him to be better and he took that guidance to heart. He has challenged me ever since! Our friendship and collaboration over the years has made a difference in both of our careers. Footnote: Fred was one of my early mentors and one of the reasons I am striving to pay it forward.

“For 22 years, I have been in the relentless pursuit of a solution to address some of the serious alignment issues our industry faces. Providing stewardship in our industry is a huge challenge. Last year I was reading the annual Power Brokers awards and came across an article featuring Steve. I literally remember my life going in to slow motion when I came to the section that talked about his proven process to reduce client’s cost of risk. I immediately picked up the phone and cold called him. That call has become one of… if not the best… business decision I have ever made. Our time together unveiled a disruptive process that truly aligns the wants, desires and objectives of the broker, client and carrier! Steve’s partnership creates a progressive balance between coaching, mentoring, informing and challenging that has helped me, and my team, create a common goal of stewardship. He has helped me grow my leadership capability, credibility and results. His tagline, "If It Was Easy Anybody Could Do it" is a challenge and I am glad I took it. If you are looking to increase your profitability you will take the challenge. Footnote: I have only known Houston for a little more than a year but I give him a lot of credit for inspiring me to launch my consulting practice. In a word he has been "relentless".